It’s the bane of your existence – you book an appointment with a client who then fails to show up. Not only are you out the revenue from that client – but often you lost the opportunity to serve ANOTHER client as well.
One way to reduce no-shows is to charge a fee – however it’s hard to collect a fee from a customer who never returns – and charging a fee for no-shows is a GREAT way to make sure a client who misses their appointment won’t be back.
You really don’t want a missed appointment to ruin your relationship with a client – but it would also be nice if you could discreetly and easily collect the no-show fee from clients who book time with you and then leave you hanging.
offers true 24X7 online appointment scheduling plus timely appointment reminders for your clients – so they won’t miss the appointments they’ve booked with you.
In our highly connected world – where consumers are rarely more than a few feet from their cell phone – the ability to send timely appointment reminders can literally be more than enough to justify using Genbook’s online appintment scheduling service.
However, there’s another nifty feature in which Genbook can capture your client’s Credit Card information. This helps protect you against no-shows by requiring customer credit card numbers, which are stored safely and securely.
You can turn the feature on or off as you desire, and choose to charge fees according to your cancellation policy.
Some businesses have reported that adding online appo0intment scheduling have helped boost their client base by 400%!
No shows cost you time and money. Genbook helps you reduce no-shows two ways – by sending timely appointment reminders to clients and by offering you the ability to charge for no shows.
Genbook offers a 30 day free trial and packages start at just $19.95 per month. At that price point – how many new customers would it take to cover that expense?