If you’re a consultant – time is money. Your time is valuable – too valuable to be spending all day playing email tag (or worse yet – phone tag) trying to nail down an appointment time that works for both you and your client. Online appointment scheduling allows your clients to quickly and easily book time with you – without spending hours playing email or phone tag.
In addition to eliminating the unproductive practice of playing phone or email tag – offering online appointment scheduling can reduce appointment no shows. A few weeks ago – I called a client of mine about 5 minutes before our scheduled appointment time. As she answered the phone, I could hear the tension in her voice. When she realized I wasn’t calling to cancel our appointment – she shared with me that every other time someone has called shortly before the scheduled appointment time – they were calling to cancel their appointment. Those are the worst – because with such short notice – there’s no WAY to fill the appointment time.
So it’s obvious how online appointment booking can end the unproductive game of “phone tag”. Clients simply log on – book their appointment and in some cases – such as Genbook – pay for the time in advance. However, one of the BEST things about appointments booked using online appointment scheduling services is that email reminders are sent to the client to remind them of the appointment.
Life gets as hectic for clients as it does for consultants and it’s nice to know that email appointment reminders sent automatically by virtually every online appointment scheduling system. Many systems allow consultants to require a specified amount of time – say 24 hour notice – to reschedule appointments made online.
The end of phone tag is just one of the many benefits of online appointment scheduling for your consulting practice. Many consultants find that current clients book more frequently when online appointment scheduling is offered. So what are you waiting for? If you can’t decide which online appointment scheduling service to use – try Genbook. With a 30 day free trial – its a great way to see all the benefits of online appointment scheduling.