Online Appointment Scheduling Software

Easy Online Appointment Scheduling

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Software for appointments

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When you’re searching for software for appointments – there are two critical questions you must ask:

Am I looking for appointment scheduling software for my clients’ websites?

or

Am I looking for appointment scheduling software for my business’ website?

It makes a HUGE difference which of the questions above you answer yes to.  If you answered yes to the first question and you’re a web developer – then you’re probably searching for an easy to implement white label reseller online appointment scheduling software.


Of course, it’s possible you’re wanting to re-invent the wheel and invent your own online appointment scheduling software. If that’s the case – then interview customers of the popular online appointment scheduling services and find out where those software solutions are “falling short” and then “build a better mousetrap”.

A word of warning though:  if you’re thinking of developing software for online appointments – I think you’ll find that there are some exceptional online appointment scheduling resources out there – the biggest issue is getting business owners “on board” to try the services.

Which brings us to the second question we asked in the opening paragraph.  If you’re a business owner – and you’re searching for software to make appointment online – CONGRATULATIONS!!!  You’re in the right place!!!

If you’re like most business owners who give online appointment scheduling a try – you’ll probably discover what other businesses have discovered – that offering online appointment scheduling can increase your business.  In a few cases – adding online appointment scheduling has increased appointment EXPONENTIALLY for business owners who implement an easy to use, intuitive online appointment scheduling service.


So what do you need to do to begin using online appointment scheduling software for your business?

Begin by signing up with one of the many online appointment scheduling services that offers a free 30 day trial.

In most cases – you’ll be able to complete your business profile and set up your online appointment scheduling in a matter of minutes.  Then it’s simply a matter of adding a link to your website with an explanation that they should “click the link below” to schedule an appointment with your business online.

The 30 day free trial offers are so that business owners can see how truly effective online appointment scheduling is and how it can really increase client bookings.

The world we live in is becoming more centered on the internet everyday.  As more and more people spend more time online – they are starting to EXPECT to be able to schedule appointments online with your business.

If you haven’t already – sign up with one of the many online appointment scheduling sites to begin offering this essential tool to your business.

Smartphones – yet another reason to take appointments online

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If appointments are the lifeblood of your business – then your website should be taking appointments online. 

Another reason to take appointments online: Smart phone usage is skyrocketing

Smart phones are those amazing cell phones which allow users to access the web wherever and whenever they want.  One of the most popular smart phones on the market is the iPhone – but there are literally dozens of others which continue to saturate the market.  Smart phones are one of the fastest growing segments in consumer electronics.  A recent Neilson report shows that in the US – smartphones now make up the majority of cell phone purchases.

This increase in smart phone ownership and usage means more and more consumers are using the web in place of the old fashioned yellow page directories to find information about businesses.  That means that

Taking appointments online is more important now than ever before


Now – more than ever – consumers are using the web to find information about your business. When they find your website – what will they find?  Hopefully they’ll find lots of reasons why they should schedule an appointment with your business IMMEDIATELY.

When you website provides compelling reasons why the best thing visitors can do is to get an appointment to see you ASAP – it just makes sense to make it quick and easy for them to make an appointment right from your website.

Now – if you’re thinking that it takes some kind of technical genius to use online appointment scheduling software – think again.  The latest versions of popular online appointment scheduling software are so easy – even your grandmother could do it.  I could have said “Even a child could do it” – but today’s tech savvy kids have taken the “punch” out of that statement! 🙂

One of the easiest and most intuitive online appointment scheduling systems is Genbook. They even have prepared templates for various types of businesses.  For example, if you’re a chiropractor in need of online appointment scheduling you’ll find ready made template which make creating your online appointment scheduling system incredibly easy.  It’s as easy as filling in the blanks with your own practice hours and information.  You can even select different blocks of time for different procedures.

If you take appointments – the time is now to add online appointment scheduling to your website.  Not only is adding online appointment scheduling easy it’s also incredibly affordable.  So there’s no excuse for NOT adding online appointment scheduling to your website.

Chiropractors NEED online appointment scheduling.

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Attention chiropractors – if you don’t offer online appointment scheduling for your patients – you are missing out on not only attracting new patients to your practice – but you’re also missing out on repeat appointments by current patients.

Here’s a quick real life example of how adding online appointment scheduling can help chiropractors grow their practice.

During her junior year, my daughter was involved in a very serious car crash. She was returning to campus across the state when an oncoming driver tried to pass a truck as she was approaching.  Fortunately – she jerked the wheel and was able to avoid a head on collision – but the damage to the vehicle was severe. It was so severe, that the impact tore a HOLE in the door behind the driver’s seat.  Needless to say – my daughter suffered serious neck injuries from the crash and despite her youth – will now be a chiropractic patient for life.

After the accident – blinding headaches and nerve pain force her to drop out of school to recover from her injuries.  She saw her local chiropractor 3 times a week for 8 weeks.  Eventually she began seeing her chiropractor two times a week – and then once a week – and finally she was released to “as needed” appointments.

Thanks to her chiropractor’s skillful manipulations -she was able to return to school full time the following semester.  She returned to busy and active life of campus – but was occasionally plagued by recurring headaches.

Here’s where online appointment scheduling enters the picture – and how her current chiropractors LACK of online appointment scheduling is costing her repeat visits from a very grateful patients.

I had been hearing my daughter complain about the return of her headaches for a few days when I asked her why she didn’t schedule an appointment with her chiropractor.  Her response:

“I only have the headaches at the end of the day.  My chiropractor’s office isn’t open then – so I keep meaning to call in the morning.   But then, I’m usually running late for class and don’t think about scheduling the appointment until that evening – when the headache returns.”

If her current chiropractor offered online appointment scheduling – she would have seen my daughter every week for the past 4 weeks.  If another chiropractor offered online appointment scheduling – he/she could “steal” my daughter as a patient away from her current chiropractor – because after 4 weeks of evening headaches – my daughter would be a SUCKER for anyone who would allow her to schedule an appointment – online – conveniently from her iPhone.

Are you a chiropractor?  Do you offer online appointment scheduling?  Just one patient scheduling one extra appointment can easily pay for the service… imagine how busy you could be if 20 patients scheduled one extra appointment a month!

Online appointment booking – the end of phone tag

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If you’re a consultant – time is money.  Your time is valuable – too valuable to be spending all day playing email tag (or worse yet – phone tag) trying to nail down an appointment time that works for both you and your client.  Online appointment scheduling allows your clients to quickly and easily book time with you – without spending hours playing email or phone tag.

In addition to eliminating the unproductive practice of playing phone or email tag – offering online appointment scheduling can reduce appointment no shows.   A few weeks ago – I called a client of mine about 5 minutes before our scheduled appointment time.  As she answered the phone, I could hear the tension in her voice.  When she realized I wasn’t calling  to cancel our appointment – she shared with me that every other time someone has called shortly before the scheduled appointment time – they were calling to cancel their appointment.  Those are the worst – because with such short notice – there’s no WAY to fill the appointment time.

So it’s obvious how online appointment booking can end the unproductive game of “phone tag”.  Clients simply log on – book their appointment and in some cases – such as Genbook – pay for the time in advance.   However, one of the BEST things about appointments booked using online appointment scheduling services is that email reminders are sent to the client to remind them of the appointment.

Life gets as hectic for clients as it does for consultants and it’s nice to know that email appointment reminders sent automatically by virtually every online appointment scheduling system.  Many systems allow consultants to require a specified amount of time – say  24 hour notice –  to reschedule appointments made online.

The end of phone tag is just one of the many benefits of online appointment scheduling for your consulting practice. Many consultants find that current clients book more frequently when online appointment scheduling is offered.   So what are you waiting for?  If you can’t decide which online appointment scheduling service to use – try Genbook.  With a 30 day free trial – its a great way to see all the benefits of online appointment scheduling.

Book Appointments Online and Reduce No Shows

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Time is money – and when clients don’t show up for their appointments – you lose both!

It’s the bane of your existence – you book an appointment with a client who then fails to show up.  Not only are you out the revenue from that client – but often you lost the opportunity to serve ANOTHER client as well.

One way to reduce no-shows is to charge a fee – however it’s hard to collect a fee from a customer who never returns – and charging a fee for no-shows is a GREAT way to make sure a client who misses their appointment won’t be back.

You really don’t want a missed appointment to ruin your relationship with a client – but it would also be nice if you could discreetly and easily collect the no-show fee from clients who book time with you and then leave you hanging.

Genbook

offers true 24X7 online appointment scheduling plus timely appointment reminders for your clients – so they won’t miss the appointments they’ve booked with you.

In our highly connected world – where consumers are rarely more than a few feet from their cell phone – the ability to send timely appointment reminders can literally be more than enough to justify using Genbook’s online appintment scheduling service.

However, there’s another nifty feature in which Genbook can capture your client’s Credit Card information.  This helps protect you against no-shows by requiring customer credit card numbers, which are stored safely and securely.

You can turn the feature on or off as you desire, and choose to charge fees according to your cancellation policy.

Some businesses have reported that adding online appo0intment scheduling have helped boost their client base by 400%!

No shows cost you time and money.  Genbook helps you reduce no-shows two ways – by sending timely appointment reminders to clients and by offering you the ability to charge for no shows.

Genbook offers a 30 day free trial and packages start at just $19.95 per month.  At that price point – how many new customers would it take to cover that expense?